AI for Business Professionals Certificate Program Online
- Difficulty
- Beginner
- Format
- Self-paced
- Delivery
- Online
- Time Commitment
- 360 hours
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Summary
This 360-hour certificate teaches business staff to build the internal software their work calls for, starting from no coding experience. It opens with AI-assisted development and web application fundamentals so students deploy something working early, then covers the layer underneath: how business data and databases are modeled, how applications connect to email, calendars, analytics, CRM, and accounting systems, and how retrieval-augmented generation, agents, and output guardrails behave in practice.
The remaining five courses are applied build labs spanning personal productivity, knowledge-base chatbots, marketing and sales, finance and compliance, and operations and client management. Each produces a deployed, documented application, with security, privacy, and access control treated as requirements rather than extras.
Who this course is for
Analysts, operations staff, coordinators, managers, and consultants with no coding background who want working internal tools, and anyone targeting business operations, RevOps, or AI consulting roles.
Curriculum
What you'll learn
- Build and deploy AI-powered business applications from plain-language requirements
- Model business data and integrate email, calendars, analytics, CRM, and accounting systems
- Implement retrieval-augmented generation, multi-step agents, and output guardrails
- Apply authentication, secrets management, PII protection, and access control
- Deploy a document summarization and action-item productivity application
- Deploy a knowledge-base chatbot grounded in your own content
- Deploy marketing, sales, and CRM applications with outreach automation
- Deploy financial dashboards and AI-assisted compliance and agreement tools
- Deploy agentic operations automation, scheduling, billing, and client portals
Course outline
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AI Coding Tools & App Development Course Online 60 hours
Learn to build, test, and deploy full-stack web applications with AI coding tools, covering prompting, version control, databases, authentication, security, and hosting.
- Use AI coding tools confidently for real, multi-step development work
- Prompt and steer AI with context setting, planning, review, and recovery techniques
- Work with Git and GitHub for version control, branching, and code review
- Understand web development fundamentals: HTML, CSS, JavaScript, APIs, front end, and back end
- Build full-stack applications with databases, authentication, and external APIs
- Connect external services through MCP integrations and orchestrate sub-agents
- Debug, test, and secure an application before release
- Deploy production-ready applications to a live public URL
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AI Application Architecture & Strategy Course Online 60 hours
Learn how production AI business applications are actually designed: data modeling, systems integration, retrieval-augmented generation, agents, guardrails, and the security practices business data demands.
- Model business data and design databases that support real workflows
- Integrate email, calendars, analytics, CRM, and accounting via APIs, OAuth, webhooks, and MCP
- Apply advanced prompting techniques for reliable, repeatable results
- Design retrieval-augmented generation over business documents
- Build multi-step agents and understand their reliability and cost trade-offs
- Evaluate AI output and put guardrails around it
- Apply authentication, secrets management, PII protection, and access control
- Scope a business problem and communicate the solution to non-technical stakeholders
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Personal Productivity Portfolio Development Course Online 30 hours
Design, build, and deploy a working document summarization and action-item dashboard, your first live application in the portfolio.
- Scope a productivity problem into a buildable application
- Ingest, store, and organize uploaded documents
- Use AI to summarize documents and extract key points and action items
- Structure extracted content so it stays queryable
- Design a clean, scannable dashboard interface
- Add authentication and protect stored content
- Deploy the application to a live public URL
- Document the build and demonstrate it to a non-technical audience
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Knowledge-Base Chatbot Portfolio Development Course Online 30 hours
Build and deploy a retrieval-augmented chatbot that answers from your own documents, manuals, and policies, suitable for customer support or internal knowledge.
- Design a retrieval-augmented generation pipeline end to end
- Ingest and chunk documents, manuals, and policies for retrieval
- Generate, store, and query embeddings
- Assemble retrieved context into prompts that produce grounded answers
- Cite sources so answers can be verified
- Handle unanswerable questions rather than inventing a response
- Keep a knowledge base current as source documents change
- Deploy the chatbot for customer-facing or internal use
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Marketing & Sales Portfolio Development Course Online 60 hours
Build and deploy revenue-facing applications: analytics-to-insight reporting, AI content generation, a sales CRM, and automated outreach.
- Scope revenue-facing problems into buildable applications
- Pull analytics data and turn it into readable business insight
- Generate on-brand marketing content programmatically
- Build a CRM with contact management and deal tracking
- Automate outreach sequences with sensible triggers and limits
- Connect external services through APIs and MCP integrations
- Deploy both applications live with authentication and a hosted database
- Document the architecture and demo the tools to stakeholders
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Finance & Compliance Portfolio Development Course Online 60 hours
Build and deploy a financial dashboard with calculations computed in code, plus an AI-assisted document and agreements hub with compliance workflows.
- Compute income, expenses, revenue growth, and profitability programmatically
- Visualize financial data through interactive charts and dashboards
- Understand when to compute in code and when to use AI
- Draft employment offers, contractor agreements, NDAs, and vendor contracts with AI assistance
- Track documents through review and approval workflows
- Apply access control and audit trails to sensitive records
- Handle personally identifiable and financial data responsibly
- Deploy both applications live with authentication
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Operations & Client Management Portfolio Development Course Online 60 hours
Build and deploy an agentic operations automation hub and a client-facing practice-management system with scheduling, billing, and a client portal.
- Design multi-step agentic workflows that run on schedules and triggers
- Decide what an agent handles unattended and when it escalates to a person
- Automate internal operations tasks to reduce manual effort
- Build scheduling and calendar integration
- Handle billing and invoicing workflows
- Deploy a secure client-facing portal with appropriate permissions
- Design for graceful failure in systems outside users depend on
- Present a completed portfolio of deployed business applications
What's included
- 360 hours of project-based instruction
- Instructor support for questions during the course
- Additional one-on-one mentoring outside class
- Bonus one-on-one training session
- Verified digital certificate of completion
- Instruction at an ACCET-accredited school
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