Construction Soft Skills Course Online
This VDCI course addresses the interpersonal work behind construction and technical projects. Its three parts cover communication and connection, self-management, and teamwork with leadership. The training is framed around professionals who must coordinate with others, manage their own work and contribute effectively to teams across design, engineering and construction settings.
What's included
- 30 hours of project-based instruction
- 166 training videos
- Instructor support for questions during the course
- Bonus one-on-one training session
- Verified digital certificate of completion
- Instruction at an ACCET-accredited school
- 10 CEUs
- Quizzes
Overview
A 30-hour bundle of three courses on the non-technical skills that technical work depends on: communication and connection, self-management, and teamwork, collaboration, and leadership.
The material is framed for technical professionals specifically, addressing how engineers, designers, and construction staff handle the coordination and interpersonal parts of a project. VDCI credits the three instructors with a combined 65 years of professional experience.
Who this course is for
Construction professionals and project managers who want stronger communication and leadership skills, and students or career changers preparing for team-based technical roles.
Tuition & enrollment
Enroll with Virtual Design and Construction Institute, the course provider.
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Preview the course
Watch free previews and explore the lessons included with enrollment at VDCI.
Communication & Connection Course Online
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Introduction
Lesson 1: Communication and Connection
2:36
Learn essential skills for effective communication, negotiation, conflict management, emotional intelligence, diversity, and public speaking.
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Standard Communication
Lesson 1: Communication and Connection
3:10
Learn to communicate for connection by understanding the limitations of standard communication, valuing connection in all interactions, and practicing the five essential components for effective communication.
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Communication for Connection
Lesson 1: Communication and Connection
8:18
Practice consistent use of the five Cs to improve communication for connection.
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5 C's of Communication
Lesson 1: Communication and Connection
5:23
The five C's of communication are clean, clear, compassionate, courageous, and connected.
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Myth Busting and Senior Leaders
Lesson 1: Communication and Connection
4:23
Leverage communication for connection to save time and build rapport in professional settings.
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Self Application
Lesson 1: Communication and Connection
6:04
Reflect on your own communication skills by considering where your strengths lie and where you have opportunities for growth based on the five Cs framework discussed in the course.
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Next Steps
Lesson 1: Communication and Connection
2:08
Focus on practicing clean, clear, compassionate, courageous, and connected communication to enhance professional growth and foster deeper connections in both personal and professional relationships.
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Making Requests
Lesson 2: Making Requests
1:58
Learn to effectively make requests by describing it as an essential skill, understanding why we resist it, and demonstrating how to use a clear framework.
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Why Make Requests
Lesson 2: Making Requests
2:48
Make powerful and effective requests to maximize professional success and personal happiness, build quality relationships, create opportunities, and avoid regrets.
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Examples of Effective Requests
Lesson 2: Making Requests
3:14
Make requests to advance your career, such as seeking visibility in the industry, balancing work and personal life, and exploring new opportunities within the company.
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Why We Resist Making Requests
Lesson 2: Making Requests
3:37
Identify and challenge the thoughts holding you back.
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Making an Effective Request Part 1
Lesson 2: Making Requests
5:41
Position yourself for success by understanding the lay of the land and finding the right timing and approach. Communicate effectively by paying attention to how you present yourself. Follow a framework to master the request process, starting with knowing what you want and making a clear request. Think about what you want, who you're asking, and why you're making the request.
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Making an Effective Request Part 2
Lesson 2: Making Requests
5:44
Offer specific appreciation and acknowledge the impact of your request when making a request to enhance your chances of success.
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Making an Effective Request Part 3
Lesson 2: Making Requests
4:28
Be prepared to accept any outcome when making requests.
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Making an Effective Request Part 4
Lesson 2: Making Requests
2:46
Practice making effective requests using the provided framework to achieve your desired outcomes in your personal and professional life.
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Managing Challenging Conversations
Lesson 3: Managing Challenging Conversations
6:30
Learn strategies for handling challenging conversations and conflict effectively through practice and application.
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Everyone is Right or No One is
Lesson 3: Managing Challenging Conversations
8:09
Practice mental flexibility by asking yourself "What else is possible that I might not be seeing?" and "How else could I interpret this situation?"
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The Value of Getting it
Lesson 3: Managing Challenging Conversations
6:35
Practice active listening and empathize with others by sincerely acknowledging their point of view, even if you don't agree.
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What's the Bigger Commitment
Lesson 3: Managing Challenging Conversations
5:51
Clarify your bigger commitment and desired outcome before engaging in challenging conversations.
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Challenging Conversations Checklist
Lesson 3: Managing Challenging Conversations
3:06
Practice active listening, release attachment to being right, clarify bigger commitments to effectively manage conflicts in professional settings.
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Dispute Avoidance and Negotiation
Lesson 4: Negotiation
2:23
Daughter negotiates candy sale with father, buys discounted jelly beans, and makes a profit.
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Dispute Avoidance
Lesson 4: Negotiation
2:56
Build personal connections, engage in partnering sessions, communicate clearly, set expectations, and ensure competent people perform the work to avoid disputes.
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Key Points on Negotiations
Lesson 4: Negotiation
6:38
Key points for successful negotiation: - Conflict is inevitable, so embrace it and learn to navigate it. - Understanding cultural differences in negotiating styles can help in handling conflicts effectively. - Building relationships with others can prevent conflicts from escalating. - Focus on the issue at hand and communicate clearly about what you want and why. - Consider the other party's perspective and find mutually beneficial solutions. - Be assertive and ask for what you want, as it increases the chances of achieving your goals. - Prepare for negotiations by doing thorough research and gathering relevant facts.
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Negotiation Techniques Preparation
Lesson 4: Negotiation
4:23
Prepare for negotiation by conducting research, determining acceptable outcomes, and identifying the authority to settle before making the first offer.
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Negotiation Techniques Emotion
Lesson 4: Negotiation
6:55
Maintain emotional balance during negotiations by avoiding attachment, staying calm, and practicing empathy.
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Negotiation Techniques Connection and Aggression
Lesson 4: Negotiation
7:15
Build connections by asking for reasons behind positions, showing empathy, listening, and using mirroring and paraphrasing techniques during negotiations.
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Negotiation Techniques Teamwork
Lesson 4: Negotiation
3:37
Utilize the higher authority technique to gain negotiation leverage.
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What Works for Me
Lesson 4: Negotiation
9:23
Build a team of allies, inject humor into negotiations, use facts and written records, embrace silence, practice honesty, bring up old agreed-upon issues, concede to smaller issues or sweeten the deal, admit faults, ask for help, challenge egos, focus on the future, document resolutions, maintain a positive reputation in the community.
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Negotiation Conclusion
Lesson 4: Negotiation
1:38
Implement strategies for dispute avoidance and negotiation in order to achieve win-win outcomes.
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Public Speaking Introduction
Lesson 5: Public Speaking
4:08
Identify steps, apply techniques, and evaluate body language norms to improve public speaking skills for convincing, informing, or entertaining audiences.
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Preparation Do Your Homework
Lesson 5: Public Speaking
7:03
Prepare for your presentation by knowing your audience, connecting personally, studying your material, catering to the audience, knowing your space, understanding time constraints, and maintaining a consistent pace.
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The Details
Lesson 5: Public Speaking
6:16
Create an organized presentation layout with concise content, brief bullets, and transitions for smooth flow.
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Practice
Lesson 5: Public Speaking
3:43
Rehearse your presentation, use cue cards, predict and prepare answers to potential questions.
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Delivery
Lesson 5: Public Speaking
6:21
Practice delivering speeches or presentations to improve your skills and confidence.
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Body Language The Eyes
Lesson 5: Public Speaking
6:04
Interpret and adjust audience body language to enhance communication effectiveness.
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Body Language The Arms
Lesson 5: Public Speaking
1:54
Avoid crossing arms and use open body language to appear more confident and approachable.
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Body Language The Hands
Lesson 5: Public Speaking
3:13
Avoid aggressive body language, such as pointing or hiding palms, and keep your hands in the strike zone between shoulders and hips to appear more inviting and engaged when speaking in public.
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Body Language The Solution
Lesson 5: Public Speaking
3:42
Implement body language tips for effective public speaking: maintain strike zone, use open palms, maintain eye contact, smile, interpret audience body language, adjust presentation accordingly, and practice for success.
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Emotional Intelligence
Lesson 6: Emotional Intelligence
4:22
Coach senior leader with more experience, address miscommunication, restore trust, and align to move forward effectively using emotional intelligence.
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Components of EQ
Lesson 6: Emotional Intelligence
2:19
The four main components of emotional intelligence are self-awareness, self-management, social awareness, and relationship management. Self-awareness involves recognizing one's own emotions, self-management involves responding appropriately to emotions, social awareness involves understanding others' emotions, and relationship management involves effectively handling interpersonal interactions. Take a moment to reflect on how you recognize and respond to emotions in yourself and others.
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Self Awareness
Lesson 6: Emotional Intelligence
3:37
Develop self-awareness by reflecting on your emotions, strengths, and challenges to better understand how they impact your interactions and decision-making.
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Self Management
Lesson 6: Emotional Intelligence
3:25
Identify and manage emotions effectively for better self-management.
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Social Awareness
Lesson 6: Emotional Intelligence
2:17
Assess the social awareness of a team struggling with culture and climate to understand the dynamics and build a more positive environment.
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Relationship Management
Lesson 6: Emotional Intelligence
3:25
Manage relationships effectively by addressing tensions, partnering with influential individuals, and disrupting old patterns to move forward collectively.
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Benefits of Emotional Intelligence
Lesson 6: Emotional Intelligence
5:33
Strengthen emotional intelligence to enhance professional success by building trust, reducing stress, improving conflict management, and fostering effective team leadership.
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Increasing Emotional Intelligence
Lesson 6: Emotional Intelligence
6:43
Increase emotional intelligence by valuing diverse teams, communicating for connection, making requests, practicing self-reflection, and managing conflict effectively.
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Communication for DEI
Lesson 7: Communication for Diversity, Equity & Inclusion
3:49
Learn about communication for diversity, equity, and inclusion.
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Diversity
Lesson 7: Communication for Diversity, Equity & Inclusion
3:27
Define diversity as the representation of various identities and lived experiences, highlighting individual uniqueness and contributions to a group or organization.
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Equity
Lesson 7: Communication for Diversity, Equity & Inclusion
5:40
Define equity as ensuring fair access and opportunities for all individuals based on their needs rather than providing equal treatment or resources.
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Inclusion
Lesson 7: Communication for Diversity, Equity & Inclusion
4:19
Define inclusion as actively inviting all voices to participate and contribute, creating a sense of belonging where all feel safe to share their ideas and concerns, and intentionally seeking out diverse perspectives and ensuring that all voices are heard.
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Importance of DEI
Lesson 7: Communication for Diversity, Equity & Inclusion
4:15
Value diversity, equity, and inclusion for humanity, performance, recruitment, retention, and happiness in the workplace.
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Why a DEI Focus Matters
Lesson 7: Communication for Diversity, Equity & Inclusion
3:50
Implement strategies to promote diversity, equity, and inclusion in your organization, including advocating for programs and initiatives, identifying decision-makers, making requests, creating opportunities, and assessing your career trajectory for alignment with DEI values.
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Tools for Communication
Lesson 7: Communication for Diversity, Equity & Inclusion
3:11
Implement the five C's of communication and ABCDE framework to support inclusion in workplaces.
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Check in and Examples
Lesson 7: Communication for Diversity, Equity & Inclusion
5:05
Practice self-reflection on creating inclusive environments, assess comfort working on diverse teams, support equity and inclusion by giving marginalized individuals a voice, and incorporate inclusive communication in all roles to build and support inclusive environments.
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Putting it All Together
Lesson 7: Communication for Diversity, Equity & Inclusion
1:54
Utilize emotional intelligence, the five C's of communication, and the ABCDE framework to support diversity, equity, and inclusion in all interactions.
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Communication and Connection Conclusion
Lesson 7: Communication for Diversity, Equity & Inclusion
0:44
Complete part one connection and communication in the essential skills for the technical professional course.
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Self-Management Skills Course Online
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The Excursion
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Introduction
Topic 1: Time Management
1:40
Learn time management, mindset and goal setting, decision-making, and ethics and integrity in the self-management skills course.
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Time Management
Topic 1: Time Management
7:36
Unlock your time, prioritize your commitments, evaluate your productivity, and focus on what matters to maximize your daily hours effectively.
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Evaluate Time
Topic 1: Time Management
5:36
Evaluate your weekly calendar, fill in all activities, identify areas for improvement, and make adjustments to free up more time for yourself.
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Priorities
Topic 1: Time Management
6:19
Identify your top five priorities, align them with your calendar, and adjust your actions accordingly.
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Simplify
Topic 1: Time Management
6:32
Simplify by eliminating, consolidating, and postponing tasks to free up time, say no more often, and consider spending money to unlock time.
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Schedule Priorities Part 1
Topic 1: Time Management
7:08
Schedule your high-priority items first, followed by medium-priority tasks, and then low-priority activities throughout the day to maximize productivity and focus on what truly matters.
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Schedule Priorities Part 2
Topic 1: Time Management
3:03
Communicate your priorities to others to ensure understanding and collaboration.
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Revise Calendar
Topic 1: Time Management
4:27
Revise your calendar based on priorities, make adjustments, set rules, communicate expectations, and be flexible.
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Task Planning
Topic 1: Time Management
5:35
Create prioritized to-do lists, break tasks into manageable chunks, schedule long-lead items, predict tasks months in advance, consider timing, set deadlines, and plan tasks based on your biological rhythms.
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Execute Tasks
Topic 1: Time Management
5:35
Execute tasks by starting with decisive actions, removing distractions, focusing on one task at a time, seeking help when needed, and mimicking the final product in your working file. Be relentless, show results, and prioritize action over perfection.
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Productivity & Efficiency
Topic 1: Time Management
4:26
Maximize productivity by pacing tasks deliberately, moving quickly on filler tasks, planning for efficiencies with templates and batching, automating repetitive tasks, and taking time each day to make future tasks easier while maintaining quality and personal connections.
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Quality & Perfection
Topic 1: Time Management
5:47
Focus on tasks, commit to quality, avoid cutting corners.
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Time Management Conclusion
Topic 1: Time Management
4:42
Evaluate your available time, determine priorities, and apply techniques to improve productivity and maximize energy expenditure.
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Our Brain
Topic 2: Mindset & Goal-Setting
7:32
Learn about mindset and goal setting for better success and well-being.
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Mindset
Topic 2: Mindset & Goal-Setting
7:05
Identify and consciously choose your mindset.
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Mindset and Behavior Part 1
Topic 2: Mindset & Goal-Setting
6:31
Change your mindset by actively changing your thought process.
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Mindset and Behavior Part 2
Topic 2: Mindset & Goal-Setting
4:00
Discuss the differences between fixed mindset and growth mindset and their impact on personal development.
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Change your Mindset Part 1
Topic 2: Mindset & Goal-Setting
4:45
Change your mindset by actively identifying and altering beliefs through daily reflection and targeting specific beliefs to change behavior, utilizing a conceive-believe-achieve cycle.
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Change your Mindset Part 2
Topic 2: Mindset & Goal-Setting
5:13
Reinterpret past events to change your mindset.
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Mindset Foundations
Topic 2: Mindset & Goal-Setting
6:50
Establish five foundations for a strong mindset: prioritize movement, prioritize recovery, nourish the body, foster discovery, and cultivate connections.
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Balance & Resilience
Topic 2: Mindset & Goal-Setting
5:02
Define your personal version of balance and cultivate resilience by identifying your core why and making small decisions aligned with your priorities.
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Design Methodology
Topic 2: Mindset & Goal-Setting
4:25
Apply the design methodology to achieve goals effectively and efficiently.
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Goals Part 1
Topic 2: Mindset & Goal-Setting
6:58
Identify purpose, set achievable goals, and write them down to improve the likelihood of accomplishment by 40%.
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Goals Part 2
Topic 2: Mindset & Goal-Setting
5:53
Utilize the SMART acronym for effective goal setting.
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Daily Reflection
Topic 2: Mindset & Goal-Setting
5:10
Dedicate daily time for reflection to refresh your mindset.
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Decision Making
Topic 3: Decision Making
9:23
This lesson discusses decision-making, highlighting key imperatives and factors affecting our ability to make effective decisions, emphasizing the need for commitment, human involvement, information processing, the impact of indecision, and the role of emotions in decision-making processes.
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How We Think Part 1
Topic 3: Decision Making
4:03
Consider how we think into four categories: experiencing, creating heuristics, constructing ideas, and analyzing.
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How We Think Part 2
Topic 3: Decision Making
4:43
Break down events, perceive information, filter through meaning changes, consider cultural background and mindset, process decisions consciously, avoid automatic mode, slow down, engage effortful thinking for important decisions.
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How We Think Part 3
Topic 3: Decision Making
4:25
Danny Kahneman's quotes highlight the default mode of filling in gaps and forming coherent stories based on available information. Our automatic thinking tendency, influenced by the law of least effort, leads to cognitive biases and shortcuts in decision-making. Awareness of these thinking tendencies is crucial for improving decision-making.
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How We Make Decisions
Topic 3: Decision Making
8:38
Improve intuitive decision making through gaining experience, scenario training, and active feedback loops.
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Decision Making Processes
Topic 3: Decision Making
9:11
Summarize a decision-making process in five steps: define the decision, collect information, consider options, make the decision, take action, and assess the outcome for future improvement.
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Pitfalls Narrow Framing
Topic 3: Decision Making
5:28
Implement a five-step decision-making process to deliberate and thoughtful decision-making, be aware of and mitigate decision-making pitfalls, such as narrow framing, by developing multiple options, conducting opportunity cost assessments, using the vanishing options test, and seeking an outside view.
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Pitfalls Confirmation Bias
Topic 3: Decision Making
4:18
Combat confirmation bias by seeking out negative information, considering the opposite perspective, and using the triangulation technique to gain a more holistic view before making a decision.
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Pitfalls Short Term Emotion
Topic 3: Decision Making
3:57
Recognize and mitigate the influence of short-term emotions in decision-making by getting distance, taking time, considering different time horizons, seeking external advice, and aligning decisions with core priorities for long-term well-being.
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Pitfalls Overconfidence
Topic 3: Decision Making
4:19
Prepare for unforeseen events by bookending and conducting pre-mortems and pre-parades to identify potential risks and opportunities in decision-making, and consider building in a factor of safety to account for unknown unknowns.
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Pitfalls Planning Fallacy
Topic 3: Decision Making
5:46
Implement strategies to better estimate and manage time for decision-making and action planning.
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Ethics & Integrity
Topic 4: Ethics & Integrity
1:48
Commit to a life of ethical behavior and high integrity in your professional career.
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Code of Ethics
Topic 4: Ethics & Integrity
10:04
Adhere to professional ethics by prioritizing public safety, staying within your area of expertise, providing complete and truthful information, maintaining objectivity in public statements, avoiding deceptive acts, and preventing conflicts of interest.
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Integrity
Topic 4: Ethics & Integrity
7:00
Maintain integrity by doing the right thing even when unobserved, as unethical choices can gradually erode it, leading to severe consequences.
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Significance of Ethical Behavior
Topic 4: Ethics & Integrity
2:52
Embrace ethical behavior and integrity to build trust, advance in your career, and avoid the consequences of unethical actions in the professional world.
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Four R's for Ethical Dilemmas
Topic 4: Ethics & Integrity
7:51
Apply the four R's framework when faced with ethical dilemmas.
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Examples Design vs
Topic 4: Ethics & Integrity
5:47
Inspect the bent headed anchor studs on the construction site and call off the concrete pour if necessary.
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Examples Design vs
Topic 4: Ethics & Integrity
3:52
Disclose mistakes promptly and honestly to maintain integrity and transparency.
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Examples The Company Vehicle
Topic 4: Ethics & Integrity
3:49
Adhere to company policy and refrain from using the company vehicle for personal trips, even if coworkers are doing so.
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Examples The Lunch
Topic 4: Ethics & Integrity
4:55
Invite public agency employees to a barbecue and have them pay for their own meal to comply with gift acceptance rules.
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Examples The Excursion
Topic 4: Ethics & Integrity
2:44
Evaluate the offer of a sponsored trip from a supplier and carefully consider company rules and potential conflicts of interest.
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Examples The Marker & Side Hustles
Topic 4: Ethics & Integrity
4:48
Communicate with your supervisor or HR department about potential conflicts of interest regarding side hustles.
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Examples Safety
Topic 4: Ethics & Integrity
4:56
Enforce safety protocols and follow lockout/tagout procedures in industrial settings to prevent accidents and ensure compliance.
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Ethics & Integrity Conclusion
Topic 4: Ethics & Integrity
1:54
Strive to always do the right thing, maintain high integrity, and face consequences when necessary.
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Course Conclusion
Topic 4: Ethics & Integrity
0:45
Practice and implement the time management and decision-making techniques discussed in part two for personal and professional growth.
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Teamwork, Collaboration & Leadership Course Online
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Introduction
Lesson 1: Meetings & Collaboration
1:37
Learn to conduct successful meetings, build effective teams, make collaborative decisions, and develop leadership skills to excel in a technical professional role.
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Defining Collaboration
Lesson 1: Meetings & Collaboration
10:20
Improve collaboration and meeting effectiveness by following structured meeting guidelines and implementing practical tips.
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Meetings
Lesson 1: Meetings & Collaboration
5:13
Identify qualities of successful and unsuccessful meetings, focusing on preparation and follow-up to improve meeting effectiveness.
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Meeting Preparation Part 1
Lesson 1: Meetings & Collaboration
3:22
Identify meeting purpose, create written agenda with topics, time, and talker, and publish at least 24 hours in advance.
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Meeting Preparation Part 2
Lesson 1: Meetings & Collaboration
5:26
Identify attendees, set expectations, clarify outcomes, plan logistics, and rehearse meetings for success.
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Meeting Preparation Part 3
Lesson 1: Meetings & Collaboration
1:49
Delegate simpler tasks like note-taking and timekeeping, consider venue logistics, and rehearse the meeting for smooth execution.
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Conducting the Meeting Part 1
Lesson 1: Meetings & Collaboration
4:01
Stage two of conducting a meeting involves following the agenda, starting on time, setting a positive tone, and reiterating the purpose of the meeting to set expectations. Introduce new members, highlight important logistics briefly, and avoid spending too much time on administrative details. Stick to the agenda and maintain a positive, collaborative environment throughout the meeting.
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Conducting the Meeting Part 2
Lesson 1: Meetings & Collaboration
3:12
Facilitate agenda items, encourage participation, document decisions, assign tasks, and set deadlines.
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Conducting the Meeting Part 3
Lesson 1: Meetings & Collaboration
2:03
Close the meeting by summarizing actions, thanking attendees, providing encouragement, and identifying follow-up tasks.
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Meeting Follow Up
Lesson 1: Meetings & Collaboration
3:58
Implement effective follow-up actions to enhance accountability and maintain momentum post-meeting.
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Tips Keep it Small
Lesson 1: Meetings & Collaboration
4:24
Keep meetings small to enhance participation and engagement, combat social loafing, and encourage active contribution from all attendees.
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Tips Ban Devices
Lesson 1: Meetings & Collaboration
4:02
Ban devices during meetings to reduce distractions, improve engagement, and enhance collaboration.
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Tips Keep it Short
Lesson 1: Meetings & Collaboration
3:54
Keep meetings short and focused to maintain engagement and productivity, aiming for a default duration of 30 minutes and a maximum of 60 minutes to prevent boredom and ensure efficient use of time.
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Tips Participation and When Not to Meet
Lesson 1: Meetings & Collaboration
4:22
Encourage active participation from all attendees in meetings by setting clear expectations and providing opportunities for engagement, ensuring valuable insights are shared and reducing unnecessary meetings for more focused work time.
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Virtual Meetings
Lesson 1: Meetings & Collaboration
4:18
Identify challenges in virtual meetings to enhance collaboration.
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Techniques for Virtual Meetings Part 1
Lesson 1: Meetings & Collaboration
4:59
Implement techniques to enhance virtual meetings, such as defining a clear purpose, covering fewer topics, conducting regular check-ins, asking specific and engaging questions, and adjusting questioning techniques to encourage collaboration among participants.
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Techniques for Virtual Meetings Part 2
Lesson 1: Meetings & Collaboration
4:33
Capture visual notes during discussions, avoid using presentations as the main focus, include opportunities for individual reflection, customize the method for visual record-keeping based on meeting purpose, and set the expectation for active participation.
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Collaboration and Meetings Conclusion
Lesson 1: Meetings & Collaboration
1:39
Implement the techniques for effective collaboration in meetings, including preparation, conducting, and follow-up, to improve outcomes and engagement.
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Teamwork and Teambuilding Introduction
Lesson 2: Teamwork & Team-Building
4:10
Learn the theory and practical tips for effective teamwork and team building.
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Teams vs
Lesson 2: Teamwork & Team-Building
5:33
Define teams by looking at what they are not, contrasting teams with groups, highlighting the importance of synergy and collaboration, emphasizing the need for commitment to transition from a working group to a team, and avoiding the pseudo team stage to achieve optimal performance.
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Phases of Team Development Part 1
Lesson 2: Teamwork & Team-Building
5:59
Outline the stages of team development: forming, storming, norming, performing, maturing, and declining.
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Phases of Team Development Part 2
Lesson 2: Teamwork & Team-Building
4:43
Work through the stages of team development to achieve high performance.
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Roles of Team Members
Lesson 2: Teamwork & Team-Building
6:44
Identify and balance team roles to optimize performance.
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Team Dynamics
Lesson 2: Teamwork & Team-Building
3:59
Highlight the traditional and modern team dynamics, emphasizing the importance of cohesiveness in both settings.
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Qualities of a High Performing Team
Lesson 2: Teamwork & Team-Building
5:10
Identify the four qualities of a cohesive, high-performing team.
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Shared Vision Unity of Purpose
Lesson 2: Teamwork & Team-Building
4:57
Examine motives, align agenda, ensure consistent behavior for unity of purpose within a team.
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Trust Fundamentals
Lesson 2: Teamwork & Team-Building
4:28
Dive deep into understanding trust and its nuances.
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Components of Trust
Lesson 2: Teamwork & Team-Building
9:53
Break down emotional trust and intellectual trust and discuss how trust works.
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How Trust Works
Lesson 2: Teamwork & Team-Building
4:52
Build self-trust by honoring commitments to yourself, then cultivate relational trust through meeting, rapport-building, shared experiences, collaboration, and deepening relationships.
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Trustworthiness
Lesson 2: Teamwork & Team-Building
5:27
Prioritize others first, seek to understand, validate their value, honor reason, and embrace abundance to enhance trustworthiness.
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Extending Trust
Lesson 2: Teamwork & Team-Building
5:01
Reflect on your trust spectrum position, conduct a personal risk assessment, evaluate self-trust, and start small to extend trust in teamwork.
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Teambuilding Activities Part 1
Lesson 2: Teamwork & Team-Building
3:58
Implement team building activities to enhance team cohesion and collaboration, fostering a sense of unity and camaraderie among team members through informal interactions and shared experiences.
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Teambuilding Activities Part 2
Lesson 2: Teamwork & Team-Building
4:19
Plan and execute formal team-building activities, such as welcome celebrations, monthly recognition, farewell celebrations, team launches, and work style or human behavior inventories, to foster trust and cohesion within the team.
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Organizational Charts Part 1
Lesson 2: Teamwork & Team-Building
5:15
Utilize organizational chart, task assignment matrix, and RACI matrix to enhance teamwork efficiency.
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Organizational Charts Part 2
Lesson 2: Teamwork & Team-Building
3:55
Create a synchronization matrix to coordinate tasks and purposes for various team members or departments.
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Virtual Teamwork Tools
Lesson 2: Teamwork & Team-Building
3:46
Utilize virtual teamwork tools to enhance collaboration and productivity in remote team settings.
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Being a Good Teammate
Lesson 2: Teamwork & Team-Building
4:42
Implement positive mindset, be proactive, get involved, and show respect to be a good teammate.
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Teamwork and Teambuilding Conclusion
Lesson 2: Teamwork & Team-Building
1:45
Reflect on the key principles of team building and apply them to future team endeavors.
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Team Decision Making Introduction
Lesson 3: Team Decision-Making
3:24
Learn team decision making dynamics, understand groupthink, achieve buy-in, navigate decision-making processes, apply core values, and use tactical tools and techniques for effective team decisions.
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Methods of TDM
Lesson 3: Team Decision-Making
5:50
Identify the decision-making method based on the situation and select the appropriate decision maker.
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Challenges & Benefits of TDM
Lesson 3: Team Decision-Making
4:24
Highlight the benefits of team decision-making, such as gaining a broad perspective, leveraging diverse opinions, facilitating faster implementation, and enhancing group ownership of decisions.
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Groupthink
Lesson 3: Team Decision-Making
7:47
Identify symptoms of groupthink to prevent poor decisions in team decision-making.
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Avoiding Groupthink
Lesson 3: Team Decision-Making
5:35
Prevent groupthink by discussing symptoms, assigning rotating devil's advocate, bringing in external experts, restructuring groups, acknowledging conflict, avoiding self-censorship, not pressuring others to conform, and avoiding mind-guarding behaviors.
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Lack of Buy in
Lesson 3: Team Decision-Making
5:39
Build buy-in by ensuring fair process, including team members in decision-making, and explaining the reasoning behind decisions.
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TDM Dynamics Part 1
Lesson 3: Team Decision-Making
4:27
Understand team decision process and dynamics to achieve buy-in.
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TDM Dynamics Part 2
Lesson 3: Team Decision-Making
4:58
Generate diverse perspectives, consolidate options, and refine decisions in group decision-making.
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TDM Core Values
Lesson 3: Team Decision-Making
4:01
Manage the noble struggle to integrate in team decision-making by incorporating the core values of full participation, mutual understanding, inclusive solutions, and shared responsibility.
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TDM Tools & Techniques Part 1
Lesson 3: Team Decision-Making
6:20
Share techniques and tools for team decision-making, including SWOT and decision matrices, to enhance understanding and achieve inclusive solutions.
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TDM Tools & Techniques Part 2
Lesson 3: Team Decision-Making
6:25
Utilize techniques for buying by capturing individual thoughts, narrowing down options with a five-bean vote, rating decisions from zero to three, and actively considering opposing viewpoints to gain buy-in and make reality-based decisions.
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TDM Conclusion
Lesson 3: Team Decision-Making
1:26
Implement key strategies for effective team decision-making, including considering team vs. individual decisions, preventing groupthink, setting realistic expectations, integrating divergence and convergence, achieving buy-in, and utilizing tools and techniques.
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Principles of Leadership Introduction
Lesson 4: Leadership
5:15
Discuss leadership principles.
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Bend Nails
Lesson 4: Leadership
5:39
Lead by example and get your hands dirty to inspire and earn respect.
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Build a Following & Knockdown Barriers
Lesson 4: Leadership
3:53
Focus on building relationships with your team and supporting them in their work to achieve success.
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Goals, Simplification & Empowerment
Lesson 4: Leadership
4:14
Empower and motivate your team by setting big goals, simplifying messages, breaking down tasks, and recognizing individual strengths.
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Humility & Decisiveness
Lesson 4: Leadership
3:27
Be humble, seek advice, be decisive, listen to advice, display optimism, avoid pessimism.
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Demeanor, Integrity & Excuses
Lesson 4: Leadership
5:11
Exhibit calm behavior, do exceptional work, take pride in your work, lead with integrity, take ownership of your team and work, and take responsibility for your team's actions.
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Be Flexible, Celebrate, Follow
Lesson 4: Leadership
3:14
Practice flexibility in leadership, celebrate victories, and learn from others to become a better leader.
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Principles of Leadership Conclusion
Lesson 4: Leadership
1:31
Continuously learn, improve, inspire, and lead with integrity in all aspects of life.
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Course Conclusion
Lesson 4: Leadership
0:48
Celebrate completing the series on teamwork, collaboration, and leadership!
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Curriculum
What you'll learn
- Communication Skills: Develop effective verbal, written, and non-verbal communication techniques to enhance workplace interactions
- Self-Management: Learn time management, goal setting, and decision-making strategies to improve personal productivity
- Teamwork & Collaboration: Understand team dynamics, conflict resolution, and collaborative problem-solving methods
- Leadership Essentials: Gain insights into leadership styles, motivation techniques, and team guidance practices
- Professional Etiquette: Master workplace professionalism, including ethics, accountability, and adaptability
Course outline
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Communication & Connection Course Online 10 hours
Master fundamental communication skills to enhance connection, collaboration, and negotiation in professional environments, with an emphasis on emotional intelligence and public speaking.
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Self-Management Skills Course Online 10 hours
Learn how to manage your time, set impactful goals, and make sound decisions that lead to success in both your career and personal life. Develop the skills necessary to prioritize what matters most and build trust through ethics and integrity.
- Evaluate your time.
- Improve efficiency.
- Prioritize what matters.
- Establish a positive frame of mind and set career and life goals.
- Form a framework to make decisions.
- Prioritize ethics and integrity to build trust.
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Teamwork, Collaboration & Leadership Course Online 10 hours
Discover how to build teams and foster collaboration through strong leadership skills in this course. Learn how to inspire others, make sound decisions, and advance ideas in a group setting to drive success.
- Effectively conduct meetings.
- Build collaboration.
- Thrive as a team and make decisions as a group.
- Encourage teams to buy into an idea or plan.
- Move an idea forward in a group setting.
- Inspire others through leadership.
Course Reviews
Is this course right for you?
Consider this course if your next challenge is working with people and coordinating responsibilities rather than learning another design application. It complements technical training; learners seeking budgeting, scheduling and project-control tools should compare the construction management course instead.