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Designlab teaches in-demand UX/UI design skills online through 4-week short courses and a 15 to 28-week UX Academy. Designlab courses consist primarily of hands-on projects and 1-on-1 mentorship from expert designers so that students can master the techniques needed to design stunning web and mobile products. The Designlab community of mentors gives students timely feedback on work and Skype with students regularly to help them improve. Mentors include top industry professionals from companies like Twitter, Airbnb, Dropbox, and more. Courses are self-paced, which means students can complete the readings/projects whenever their schedules permit. Designlab is ideal for a developer, product manager, entrepreneur, marketer, aspiring designer, or anyone working on web/mobile products.
To apply for the UX Academy, applicants need to fill out an online application, and schedule a call with a Designlab representative. Applicants should have a love of good design, a grounding in design fundamentals, and commitment and resilience.
Graduates of the UX Academy work with a career coach to get help with their portfolios, job applications, and interview technique. Designlab offers a 6-month tuition-reimbursement guarantee for graduates of the UX Academy who are job hunting.
I took the UX Research and Strategy short course which was excellent. The price was good and my mentor was a great resource. Based on this, I enrolled in UX Academy and the experience couldn't have been more different. It was like two different schools.
I've worked in Graphic Design for years, so wasn't sure if the bootcamp was for me. I scheduled a phone call with a Student Advisor. When we spoke he was running late from his last call that went long and had to...
I took the UX Research and Strategy short course which was excellent. The price was good and my mentor was a great resource. Based on this, I enrolled in UX Academy and the experience couldn't have been more different. It was like two different schools.
I've worked in Graphic Design for years, so wasn't sure if the bootcamp was for me. I scheduled a phone call with a Student Advisor. When we spoke he was running late from his last call that went long and had to rush off quickly to make his next call on time. So the difference was being up through my allotted time. Given that I was about to spend thousands of dollars and commit hundreds of hours to this course, barely getting 20 minutes with an advisor should have been a red flag.
I explained that I wasn't sure what I wanted my next career move to be. I work with my own clients and want to offer more services to them, but I also like the idea of working with a design team, and that I was curious about how the career coaching worked for people with design experience. I was told that no matter what stage you're at in your career, the career coaches work with you to find you a suitable role. I could get this much from their landing page, what I was asking for was specifics but I never got them.
Given my initial positive experience I trusted them (another red flag) and enrolled anyway. Almost immediately I regretted it. Buried in the Student Agreement it states that you must apply for a minimum of 5 jobs a week and this includes internships. This seems like important information the advisor could have mentioned. Or information that they could state somewhere on their site. Surely getting a surprise while reading the fine print is the type of user experience we all try to avoid no? I signed up anyway, ignoring yet another red flag, knowing I could get my money back if it wasn't right. I sent off an email for further clarification.
A few days went by and no reply. The course started and I sent off another email. Still no reply. I sent a third. No reply. I sent and a fourth and a fifth email, this time via their website contact form. Still no reply. At this point it was 7 days later, I'd finished the first 40+ hour week, and still hadn't received a reply. Now I was starting to think I'd been scammed.
I DM'd the student liaison on Slack, who told me she would reach out on my behalf (kudos to her for being responsive, while being down with the flu no less, because she was the only one who was). A couple more days passed – 9 days after my initial email – before I finally received a reply from DesignLab asking to arrange another Student Advisor call. They also told me how student focused they are (c'mon, seriously?!).
If it weren't so unnerving handing over thousands of dollars only to have them go dark on me, it would be funny that a company that teaches user experience and empathy could have so little of it. To my huge relief, they processed my refund promptly, but I'd warn potential students to be cautious.
A few final thoughts.
The curriculum is fine. They rely heavily on what is already out there for free though.
If you're new to the industry, blasting your resume to a quote of job postings per week makes sense (we all did when starting out). If you're already in the industry, I can't see the benefit to this approach unless you don't care where you're going.
Make sure you get a good mentor. My first one was excellent. My second one though – I have to qualify this next point with the fact that I withdrew form the course before meeting with him 1-on-1 so am basing this on our written communication only – was very much about his style of teaching, his schedule, and what worked for him. I felt like I didn't factor in to it at all. Had things panned out differently and I'd continued with the program, I'd definitely have asked to change mentors.
So their short course was great. UX Academy was a disaster. And I still have no clue how their career coaching actually works.
How much does Designlab cost?
Designlab costs around $7,749. On the lower end, some Designlab courses like 1. UX Academy Foundations cost $499.
What courses does Designlab teach?
Designlab offers courses like 1. UX Academy Foundations, 2. UX Academy (Part-time), 3. UX Academy (Full-time), 4. Data-Driven Design and 3 more.
Where does Designlab have campuses?
Designlab teaches students Online in a remote classroom.
Is Designlab worth it?
Designlab hasn't shared alumni outcomes yet, but one way to determine if a bootcamp is worth it is by reading alumni reviews. 742 Designlab alumni, students, and applicants have reviewed Designlab on Course Report - you should start there!
Is Designlab legit?
We let alumni answer that question. 742 Designlab alumni, students, and applicants have reviewed Designlab and rate their overall experience a 4.77 out of 5.
Does Designlab offer scholarships or accept the GI Bill?
Right now, it doesn't look like Designlab offers scholarships or accepts the GI Bill. We're always adding to the list of schools that do offer Exclusive Course Report Scholarships and a list of the bootcamps that accept the GI Bill.
Can I read Designlab reviews?
You can read 742 reviews of Designlab on Course Report! Designlab alumni, students, and applicants have reviewed Designlab and rate their overall experience a 4.77 out of 5.
Is Designlab accredited?
While bootcamps must be approved to operate, accreditation is relatively rare. Designlab doesn't yet share information about their accreditation status.
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